Last updated: [ 12/08/2023 ]

Thank you for choosing iptv-stramtv . We strive to provide quality IPTV services to our customers. This Refund Policy explains our policy regarding refunds for our services.

Thank you for reading this post, don't forget to subscribe!

Refund Eligibility

1 – Subscription Plans: We offer subscription plans for our IPTV services. Refunds may be requested within 7 days of the subscription start date. After this period, no refunds will be issued for the current subscription period.

2 – One-Time Purchases: For one-time purchases, such as pay-per-view events or special packages, refunds may be requested within 24 hours of the purchase. After this period, no refunds will be issued.

Refund Process

To request a refund, please contact our customer support team at [email protected] or by contacting +212 656339677 . In your refund request, please provide the following information:

• Your full name
• Date of purchase
• Order or subscription ID
• Reason for the refund request

Non-Refundable Items

Certain items and situations are non-refundable:

• Used Services: If you have used our services during the subscription period, you may not be eligible for a refund.
• Violations: If you have violated our terms of use or engaged in prohibited activities, refunds may not be granted.
• Technical Issues: We are committed to resolving technical issues promptly. Before requesting a refund due to technical problems, please contact our support team for assistance.

Processing Time

Refund requests will be processed instantly . The refund will be issued to the original payment method used for the purchase.